High-velocity service management, powered by AI
Elevate support experiences, keep critical services running, and deliver value fast. Try Service Collection now or contact sales to learn more.
Jira Service Management
Deliver service at high velocity
Customer Service Management
Customer experiences reimagined
Assets
Track what matters
Rovo
Team up with AI
Discover the Service Collection
Connect teams across the enterprise to deliver exceptional service experiences for employees and customers on a single platform.
Unlock service for all
Bring Dev, IT, and business teams together to deliver great employee support and improve service resilience.
Reimagine customer experiences together
Level up external support with AI teammates, complete customer context, and tighter feedback loops.
Track what matters
Gain visibility into dependencies so you can manage assets and configuration items, quickly troubleshoot incidents, and minimize the risk of changes.
Team up with AI
Team up with AI to improve experiences and increase productivity: from triaging and deflecting requests to resolving incidents, generating knowledge, and much more.
High-velocity service for all
Exceptional experiences
Enable teams across the enterprise to create AI-powered workflows that deliver contextual, 24/7 support to employees and customers.
Innovation, accelerated
Connect Dev, Ops and Support teams on a single AI-powered platform to ship products and services faster with minimum downtime.
Better value
Get started fast and scale experiences as needed - without the cost and complexity of legacy platforms.
Built on a platform that connects all teams, tools, and data
Flexible and intelligent by design, Atlassian’s Cloud Platform is the foundation of connection between tools, teams, and the vital data that underpins your system of work.
Discover all Service Collection has to offer
Service Collection includes Jira Service Management, Customer Service Management, Assets, and Rovo, so you'll have everything you need to deliver exceptional service experiences.
Analyst report
Atlassian is a Leader!
The Forrester Wave™: Enterprise Service Management Platforms, Q4 2025
FAQ
- What is included in Service Collection?
- How do I sign up for Service Collection?
- What does this mean for Jira Service Management?
- Is Rovo included in Service Collection?